- Installation
- Zero Install
- Cloud Managed Server Application
- Progressive Web Application (PWA)
- Automatic Updates
- Multi Centre Support
- Shared Management of Cases
- Cases can be edited by any user in any Centre within security requirements
- Reviews can be done from anywhere on any device
- Entire network reporting
- Shared Management of Cases
- Offline Support
- New Exposures
- New Queries
- Automatic Sync when back online
- No lost data
- Continued editing
- Configuration
- Over 55 administrator customizable lists including:
- Treatments
- Therapies
- Effects
- Scenarios
- Health care facilities
- Lab Test
- Sites
- Outcomes
- Treatment
- Routes
- Call Types
- Easy to use administration
- Item deletion restricted to prevent data loss
- Over 55 administrator customizable lists including:
- User Personalization
- Multiple Themes
- Personal picture
- Saved configuration
- Home
- My Cases – All the current user’s open Exposures and Queries
- My Centre Cases- All open cases in my Centre except current user
- My Network Cases- All open cases not in My Centre
- My Surveillance – Watch out for problems
- Cases Ready to review – Other users’ cases in My Centre that are ready to review
- My response needed – My Cases that other users have reviewed
- Quick Search by text in common fields
- Filter By Age of case i.e. Today, 24 Hours, A Week etc.
- Column selection, order and sort order remembered
- Notices
- Realtime Announcements
- Administrator Managed
- Case Management
- Address lookup and completion
- Autosave
- Locks control editing
- Multi patient cases
- Shared Caller Details
- Complete Patient record for each patient
- Caller
- Extensive details
- Notes
- Multiple phone numbers
- Patient
- Complete details
- Relationship to caller
- Multiple phone numbers
- Patient Management
- Poison Severity Scoring
- Multiple HCF tracking
- Outcomes
- Comments
- Records time and date automatically
- Rich text
- Records SPI
- Follow up
- Type of consult
- Consultant name
- Substances
- Substance Name Suggestion
- Fuzzy Substance Name Search
- Calculate mg/kg
- Multiple substance name provider support
- Unknown Substance Entry directly from search
- Unknown substance usage report
- Fields Collected
- Substance name
- Search Term(s)
- Substance Product Identifier
- Substance Generic (Medicinal) Identifier
- Quantity
- Routes
- Multi-dose Time of exposure tracking
- Owner
- Substance Order
- Therapies
- Multiple Selection
- Grouped by classification
- Recommend
- Performed
- Effects
- Multiple Selection
- Related or not to current complaint
- Treatments
- Multiple Selection
- Scenarios
- Multiple Selection
- Grouped by Type
- Labs
- Unlimited Lab tests
- Vital Signs
- Labs tests grouped by type
- Lab test results
- Numeric value
- Not done
- Pending
- N/A
- Positive
- Negative
- Normal
- Reviews & Responses
- Status options
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Case Validation
- Checks for proper values on demand
- Optional or Required
- Required validation must pass for marking a case ‘Complete’
- Queries – No Exposure
- Autosave
- Type – Drug information, public health, substance abuse etc.
- Sub Type – Sub-Categories within Types for more detailed identification
- Question – Caller’s Question
- Answer – Advice given to caller
- Recalls
- Scheduled time settings for Recall
- Recall notifications can be subscribed or unsubscribed to on multiple devices
- Recall Search
- Reviews
- Status – Good, Incomplete documentation,
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Search
- Criteria includes
- Case type
- Date range
- Status
- Center
- Severity
- Management site
- Age
- Health Care Facility (HCF)
- Substance
- Outcome
- Criteria includes
- Comments
- Records time and date automatically
- Rich text
- Records SPI
- Follow up
- Type of consult
- Consultant name
- Substances
- Substance Name Suggestion
- Fuzzy Substance Name Search
- Calculate mg/kg
- Multiple substance name provider support
- Unknown Substance Entry directly from search
- Unknown substance usage report
- Fields Collected
- Substance name
- Search Term(s)
- Substance Product Identifier
- Substance Generic (Medicinal) Identifier
- Quantity
- Routes
- Multi-dose Time of exposure tracking
- Owner
- Substance Order
- Therapies
- Multiple Selection
- Grouped by classification
- Recommended
- Performed
- Effects
- Multiple Selection
- Related or not to current complaint
- Treatments
- Multiple Selection
- Scenarios
- Multiple Selection
- Grouped by Type
- Labs
- Unlimited Lab tests
- Vital Signs
- Labs tests grouped by type
- Lab test results
- Numeric value
- Not done
- Pending
- N/A
- Positive
- Negative
- Normal
- Reviews & Responses
- Status options
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Case Validation
- Checks for proper values on demand
- Optional or Required
- Required validation must pass for marking a case ‘Complete’
- Queries – No Exposure
- Autosave
- Type – Drug information, public health, substance abuse etc.
- Sub Type – Sub-Categories within Types for more detailed identification
- Question – Caller’s Question
- Answer – Advice given to caller
- Recalls
- Scheduled time settings for Recall
- Recall notifications can be subscribed or unsubscribed to on multiple devices
- Recall Search
- Reviews
- Status – Good, Incomplete documentation, etc.
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Search
- Criteria includes
- Case type
- Date range
- Status
- Center
- Severity
- Management site
- Age
- Health Care Facility (HCF)
- Substance
- Outcome
- Criteria includes
- Comments
- Records time and date automatically
- Rich text
- Records SPI
- Follow up
- Type of consult
- Consultant name
- Substances
- Substance Name Suggestion
- Fuzzy Substance Name Search
- Calculate mg/kg
- Multiple substance name provider support
- Unknown Substance Entry directly from search
- Unknown substance usage report
- Fields Collected
- Substance name
- Search Term(s)
- Substance Product Identifier
- Substance Generic (Medicinal) Identifier
- Quantity
- Routes
- Multi-dose Time of exposure tracking
- Owner
- Substance Order
- Therapies
- Multiple Selection
- Grouped by classification
- Recommended
- Performed
- Effects
- Multiple Selection
- Related or not to current complaint
- Treatments
- Multiple Selection
- Scenarios
- Multiple Selection
- Grouped by Type
- Labs
- Unlimited Lab tests
- Vital Signs
- Labs tests grouped by type
- Lab test results
- Numeric value
- Not done
- Pending
- N/A
- Positive
- Negative
- Normal
- Reviews & Responses
- Status options
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Case Validation
- Checks for proper values on demand
- Optional or Required
- Required validation must pass for marking a case ‘Complete’
- Queries – No Exposure
- Autosave
- Type – Drug information, public health, substance abuse etc.
- Sub Type – Sub-Categories within Types for more detailed identification
- Question – Caller’s Question
- Answer – Advice given to caller
- Recalls
- Scheduled time settings for Recall
- Recall notifications can be subscribed or unsubscribed to on multiple devices
- Recall Search
- Reviews
- Status – Good, Incomplete documentation, etc.
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Search
- Criteria includes
- Case type
- Date range
- Status
- Center
- Severity
- Management site
- Age
- Health Care Facility (HCF)
- Substance
- Outcome
- Criteria includes
- Comments
- Records time and date automatically
- Rich text
- Records SPI
- Follow up
- Type of consult
- Consultant name
- Substances
- Substance Name Suggestion
- Fuzzy Substance Name Search
- Calculate mg/kg
- Multiple substance name provider support
- Unknown Substance Entry directly from search
- Unknown substance usage report
- Fields Collected
- Substance name
- Search Term(s)
- Substance Product Identifier
- Substance Generic (Medicinal) Identifier
- Quantity
- Routes
- Multi-dose Time of exposure tracking
- Owner
- Substance Order
- Therapies
- Multiple Selection
- Grouped by classification
- Recommended
- Performed
- Effects
- Multiple Selection
- Related or not to current complaint
- Treatments
- Multiple Selection
- Scenarios
- Multiple Selection
- Grouped by Type
- Labs
- Unlimited Lab tests
- Vital Signs
- Labs tests grouped by type
- Lab test results
- Numeric value
- Not done
- Pending
- N/A
- Positive
- Negative
- Normal
- Reviews & Responses
- Status options
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Case Validation
- Checks for proper values on demand
- Optional or Required
- Required validation must pass for marking a case ‘Complete’
- Queries – No Exposure
- Autosave
- Type – Drug information, public health, substance abuse etc.
- Sub Type – Sub-Categories within Types for more detailed identification
- Question – Caller’s Question
- Answer – Advice given to caller
- Recalls
- Scheduled time settings for Recall
- Recall notifications can be subscribed or unsubscribed to on multiple devices
- Recall Search
- Reviews
- Status – Good, Incomplete documentation, etc.
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Search
- Criteria includes
- Case type
- Date range
- Status
- Center
- Severity
- Management site
- Age
- Health Care Facility (HCF)
- Substance
- Outcome
- Criteria includes
- Comments
- Records time and date automatically
- Rich text
- Records SPI
- Follow up
- Type of consult
- Consultant name
- Substances
- Substance Name Suggestion
- Fuzzy Substance Name Search
- Calculate mg/kg
- Multiple substance name provider support
- Unknown Substance Entry directly from search
- Unknown substance usage report
- Fields Collected
- Substance name
- Search Term(s)
- Substance Product Identifier
- Substance Generic (Medicinal) Identifier
- Quantity
- Routes
- Multi-dose Time of exposure tracking
- Owner
- Substance Order
- Therapies
- Multiple Selection
- Grouped by classification
- Recommended
- Performed
- Effects
- Multiple Selection
- Related or not to current complaint
- Treatments
- Multiple Selection
- Scenarios
- Multiple Selection
- Grouped by Type
- Labs
- Unlimited Lab tests
- Vital Signs
- Labs tests grouped by type
- Lab test results
- Numeric value
- Not done
- Pending
- N/A
- Positive
- Negative
- Normal
- Reviews & Responses
- Status options
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Case Validation
- Checks for proper values on demand
- Optional or Required
- Required validation must pass for marking a case ‘Complete’
- Queries – No Exposure
- Autosave
- Type – Drug information, public health, substance abuse etc.
- Sub Type – Sub-Categories within Types for more detailed identification
- Question – Caller’s Question
- Answer – Advice given to caller
- Recalls
- Scheduled time settings for Recall
- Recall notifications can be subscribed or unsubscribed to on multiple devices
- Recall Search
- Reviews
- Status – Good, Incomplete documentation, etc.
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Search
- Criteria includes
- Criteria includes
- Comments
- Records time and date automatically
- Rich text
- Records SPI
- Follow up
- Type of consult
- Consultant name
- Substances
- Substance Name Suggestion
- Fuzzy Substance Name Search
- Calculate mg/kg
- Multiple substance name provider support
- Unknown Substance Entry directly from search
- Unknown substance usage report
- Fields Collected
- Substance name
- Search Term(s)
- Substance Product Identifier
- Substance Generic (Medicinal) Identifier
- Quantity
- Routes
- Multi-dose Time of exposure tracking
- Owner
- Substance Order
- Therapies
- Multiple Selection
- Grouped by classification
- Recommended
- Performed
- Effects
- Multiple Selection
- Related or not to current complaint
- Treatments
- Multiple Selection
- Scenarios
- Multiple Selection
- Grouped by Type
- Labs
- Unlimited Lab tests
- Vital Signs
- Labs tests grouped by type
- Lab test results
- Numeric value
- Not done
- Pending
- N/A
- Positive
- Negative
- Normal
- Reviews & Responses
- Status options
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Case Validation
- Checks for proper values on demand
- Optional or Required
- Required validation must pass for marking a case ‘Complete’
- Queries – No Exposure
- Autosave
- Type – Drug information, public health, substance abuse etc.
- Sub Type – Sub-Categories within Types for more detailed identification
- Question – Caller’s Question
- Answer – Advice given to caller
- Recalls
- Scheduled time settings for Recall
- Recall notifications can be subscribed or unsubscribed to on multiple devices
- Recall Search
- Reviews
- Status – Good, Incomplete documentation, etc.
- Rich text notes
- Multiple reviews per case
- Response to review by original SPI
- Profiles
- User image
- Name
- Two factor authentication type
- Theme
- Auto refresh
- Flexible Deployment to Public or Private Cloud
- Azure
- Amazon web services
- Google Cloud Platform
- Microsoft Server 2019
- Microsoft SQL Server 2019
- Any Device with a modern browser
- Google Chrome
- Microsoft Edge
- Safari
- Fire Fox
- Opera
- Unicode support for native languages and emoticons
- Architecture
- Microsoft ASP.Net
- Angular
- Microsoft SQL Server
- User Management
- Users can be added, edited, and archived
- Users can belong to Multiple groups
- Groups have specified permissions
- Legacy data migration
- Custom solutions to extract all of your case data
- Search
- Criteria includes
- Case type
- Date range
- Status
- Center
- Severity
- Management site
- Age
- Health Care Facility (HCF)
- Substance
- Outcome
- Criteria includes
- Reporting
- Standard Reporting
- Case Summary Counts
- Age distribution
- Caller site
- Exposure site
- Exposure route
- Management site
- Poison Severity Score (PSS)
- Exposure reason
- Management action
- Review status
- Custom reports
- Standard Reporting
- Data security
- SSL
- Automatic backups
- Encryption of data at rest
- Permission based access
- Two factor authentications
- Password expiration
- Self-service password reset
- Custom security Providers