• Installation
    • Zero Install
    • Cloud Managed Server Application
    • Progressive Web Application (PWA)
    • Automatic Updates
  • Multi Centre Support
    • Shared Management of Cases
      • Cases can be edited by any user in any Centre within security requirements
      • Reviews can be done from anywhere on any device
      • Entire network reporting
  • Offline Support
    • New Exposures
    • New Queries
    • Automatic Sync when back online
    • No lost data
    • Continued editing
  • Configuration
    • Over 55 administrator customizable lists including:
      • Treatments
      • Therapies
      • Effects
      • Scenarios
      • Health care facilities
      • Lab Test
      • Sites
      • Outcomes
      • Treatment
      • Routes
      • Call Types
    • Easy to use administration
    • Item deletion restricted to prevent data loss
  • User Personalization
    • Multiple Themes
    • Personal picture
    • Saved configuration
  • Home
    • My Cases – All the current user’s open Exposures and Queries
    • My Centre Cases- All open cases in my Centre except current user
    • My Network Cases- All open cases not in My Centre
    • My Surveillance – Watch out for problems
    • Cases Ready to review – Other users’ cases in My Centre that are ready to review
    • My response needed – My Cases that other users have reviewed
    • Quick Search by text in common fields
    • Filter By Age of case i.e. Today, 24 Hours, A Week etc.
    • Column selection, order and sort order remembered
    • Notices
      • Realtime Announcements
      • Administrator Managed  
  • Case Management
    • Address lookup and completion
    • Autosave
    • Locks control editing
    • Multi patient cases
      • Shared Caller Details
      • Complete Patient record for each patient
    • Caller
      • Extensive details
      • Notes
      • Multiple phone numbers
    • Patient
      • Complete details
      • Relationship to caller
      • Multiple phone numbers
    • Patient Management
      • Poison Severity Scoring
      • Multiple HCF tracking
      • Outcomes
    • Comments
      • Records time and date automatically
      • Rich text
      • Records SPI
      • Follow up
      • Type of consult
      • Consultant name
    • Substances
      • Substance Name Suggestion
      • Fuzzy Substance Name Search
      • Calculate mg/kg
      • Multiple substance name provider support
      • Unknown Substance Entry directly from search
      • Unknown substance usage report
      • Fields Collected
        • Substance name
        • Search Term(s)
        • Substance Product Identifier
        • Substance Generic (Medicinal) Identifier
        • Quantity
        • Routes
        • Multi-dose Time of exposure tracking
        • Owner
        • Substance Order
    • Therapies
      • Multiple Selection
      • Grouped by classification
      • Recommend
      • Performed
    • Effects
      • Multiple Selection
      • Related or not to current complaint
    • Treatments
      • Multiple Selection
    • Scenarios
      • Multiple Selection
      • Grouped by Type
    • Labs
      • Unlimited Lab tests
      • Vital Signs
      • Labs tests grouped by type
      • Lab test results
        • Numeric value
        • Not done
        • Pending
        • N/A
        • Positive
        • Negative
        • Normal
    • Reviews & Responses
      • Status options
      • Rich text notes
      • Multiple reviews per case
      • Response to review by original SPI
      • Case Validation
        • Checks for proper values on demand
        • Optional or Required
        • Required validation must pass for marking a case ‘Complete’
      • Queries – No Exposure
        • Autosave
        • Type – Drug information, public health, substance abuse etc.
        • Sub Type – Sub-Categories within Types for more detailed identification
        • Question – Caller’s Question
        • Answer – Advice given to caller
      • Recalls
        • Scheduled time settings for Recall
        • Recall notifications can be subscribed or unsubscribed to on multiple devices
        • Recall Search
      • Reviews
        • Status – Good, Incomplete documentation,
        • Rich text notes
        • Multiple reviews per case
        • Response to review by original SPI
      • Search
        • Criteria includes
          • Case type
          • Date range
          • Status
          • Center
          • Severity
          • Management site
          • Age
          • Health Care Facility (HCF)
          • Substance
          • Outcome
    • Comments
      • Records time and date automatically
      • Rich text
      • Records SPI
      • Follow up
      • Type of consult
      • Consultant name
    • Substances
      • Substance Name Suggestion
      • Fuzzy Substance Name Search
      • Calculate mg/kg
      • Multiple substance name provider support
      • Unknown Substance Entry directly from search
      • Unknown substance usage report
      • Fields Collected
        • Substance name
        • Search Term(s)
        • Substance Product Identifier
        • Substance Generic (Medicinal) Identifier
        • Quantity
        • Routes
        • Multi-dose Time of exposure tracking
        • Owner
        • Substance Order
    • Therapies
      • Multiple Selection
      • Grouped by classification
      • Recommended
      • Performed
    • Effects
      • Multiple Selection
      • Related or not to current complaint
    • Treatments
      • Multiple Selection
    • Scenarios
      • Multiple Selection
      • Grouped by Type
    • Labs
      • Unlimited Lab tests
      • Vital Signs
      • Labs tests grouped by type
      • Lab test results
        • Numeric value
        • Not done
        • Pending
        • N/A
        • Positive
        • Negative
        • Normal
    • Reviews & Responses
      • Status options
      • Rich text notes
      • Multiple reviews per case
      • Response to review by original SPI
      • Case Validation
        • Checks for proper values on demand
        • Optional or Required
        • Required validation must pass for marking a case ‘Complete’
      • Queries – No Exposure
        • Autosave
        • Type – Drug information, public health, substance abuse etc.
        • Sub Type – Sub-Categories within Types for more detailed identification
        • Question – Caller’s Question
        • Answer – Advice given to caller
      • Recalls
        • Scheduled time settings for Recall
        • Recall notifications can be subscribed or unsubscribed to on multiple devices
        • Recall Search
      • Reviews
        • Status – Good, Incomplete documentation, etc.
        • Rich text notes
        • Multiple reviews per case
        • Response to review by original SPI
      • Search
        • Criteria includes
          • Case type
          • Date range
          • Status
          • Center
          • Severity
          • Management site
          • Age
          • Health Care Facility (HCF)
          • Substance
          • Outcome
    • Comments
      • Records time and date automatically
      • Rich text
      • Records SPI
      • Follow up
      • Type of consult
      • Consultant name
    • Substances
      • Substance Name Suggestion
      • Fuzzy Substance Name Search
      • Calculate mg/kg
      • Multiple substance name provider support
      • Unknown Substance Entry directly from search
      • Unknown substance usage report
      • Fields Collected
        • Substance name
        • Search Term(s)
        • Substance Product Identifier
        • Substance Generic (Medicinal) Identifier
        • Quantity
        • Routes
        • Multi-dose Time of exposure tracking
        • Owner
        • Substance Order
    • Therapies
      • Multiple Selection
      • Grouped by classification
      • Recommended
      • Performed
    • Effects
      • Multiple Selection
      • Related or not to current complaint
    • Treatments
      • Multiple Selection
    • Scenarios
      • Multiple Selection
      • Grouped by Type
    • Labs
      • Unlimited Lab tests
      • Vital Signs
      • Labs tests grouped by type
      • Lab test results
        • Numeric value
        • Not done
        • Pending
        • N/A
        • Positive
        • Negative
        • Normal
    • Reviews & Responses
      • Status options
      • Rich text notes
      • Multiple reviews per case
      • Response to review by original SPI
      • Case Validation
        • Checks for proper values on demand
        • Optional or Required
        • Required validation must pass for marking a case ‘Complete’
      • Queries – No Exposure
        • Autosave
        • Type – Drug information, public health, substance abuse etc.
        • Sub Type – Sub-Categories within Types for more detailed identification
        • Question – Caller’s Question
        • Answer – Advice given to caller
      • Recalls
        • Scheduled time settings for Recall
        • Recall notifications can be subscribed or unsubscribed to on multiple devices
        • Recall Search
      • Reviews
        • Status – Good, Incomplete documentation, etc.
        • Rich text notes
        • Multiple reviews per case
        • Response to review by original SPI
      • Search
        • Criteria includes
          • Case type
          • Date range
          • Status
          • Center
          • Severity
          • Management site
          • Age
          • Health Care Facility (HCF)
          • Substance
          • Outcome
    • Comments
      • Records time and date automatically
      • Rich text
      • Records SPI
      • Follow up
      • Type of consult
      • Consultant name
    • Substances
      • Substance Name Suggestion
      • Fuzzy Substance Name Search
      • Calculate mg/kg
      • Multiple substance name provider support
      • Unknown Substance Entry directly from search
      • Unknown substance usage report
      • Fields Collected
        • Substance name
        • Search Term(s)
        • Substance Product Identifier
        • Substance Generic (Medicinal) Identifier
        • Quantity
        • Routes
        • Multi-dose Time of exposure tracking
        • Owner
        • Substance Order
    • Therapies
      • Multiple Selection
      • Grouped by classification
      • Recommended
      • Performed
    • Effects
      • Multiple Selection
      • Related or not to current complaint
    • Treatments
      • Multiple Selection
    • Scenarios
      • Multiple Selection
      • Grouped by Type
    • Labs
      • Unlimited Lab tests
      • Vital Signs
      • Labs tests grouped by type
      • Lab test results
        • Numeric value
        • Not done
        • Pending
        • N/A
        • Positive
        • Negative
        • Normal
    • Reviews & Responses
      • Status options
      • Rich text notes
      • Multiple reviews per case
      • Response to review by original SPI
      • Case Validation
        • Checks for proper values on demand
        • Optional or Required
        • Required validation must pass for marking a case ‘Complete’
      • Queries – No Exposure
        • Autosave
        • Type – Drug information, public health, substance abuse etc.
        • Sub Type – Sub-Categories within Types for more detailed identification
        • Question – Caller’s Question
        • Answer – Advice given to caller
      • Recalls
        • Scheduled time settings for Recall
        • Recall notifications can be subscribed or unsubscribed to on multiple devices
        • Recall Search
      • Reviews
        • Status – Good, Incomplete documentation, etc.
        • Rich text notes
        • Multiple reviews per case
        • Response to review by original SPI
      • Search
        • Criteria includes
          • Case type
          • Date range
          • Status
          • Center
          • Severity
          • Management site
          • Age
          • Health Care Facility (HCF)
          • Substance
          • Outcome
    • Comments
      • Records time and date automatically
      • Rich text
      • Records SPI
      • Follow up
      • Type of consult
      • Consultant name
    • Substances
      • Substance Name Suggestion
      • Fuzzy Substance Name Search
      • Calculate mg/kg
      • Multiple substance name provider support
      • Unknown Substance Entry directly from search
      • Unknown substance usage report
      • Fields Collected
        • Substance name
        • Search Term(s)
        • Substance Product Identifier
        • Substance Generic (Medicinal) Identifier
        • Quantity
        • Routes
        • Multi-dose Time of exposure tracking
        • Owner
        • Substance Order
    • Therapies
      • Multiple Selection
      • Grouped by classification
      • Recommended
      • Performed
    • Effects
      • Multiple Selection
      • Related or not to current complaint
    • Treatments
      • Multiple Selection
    • Scenarios
      • Multiple Selection
      • Grouped by Type
    • Labs
      • Unlimited Lab tests
      • Vital Signs
      • Labs tests grouped by type
      • Lab test results
        • Numeric value
        • Not done
        • Pending
        • N/A
        • Positive
        • Negative
        • Normal
    • Reviews & Responses
      • Status options
      • Rich text notes
      • Multiple reviews per case
      • Response to review by original SPI
      • Case Validation
        • Checks for proper values on demand
        • Optional or Required
        • Required validation must pass for marking a case ‘Complete’
      • Queries – No Exposure
        • Autosave
        • Type – Drug information, public health, substance abuse etc.
        • Sub Type – Sub-Categories within Types for more detailed identification
        • Question – Caller’s Question
        • Answer – Advice given to caller
      • Recalls
        • Scheduled time settings for Recall
        • Recall notifications can be subscribed or unsubscribed to on multiple devices
        • Recall Search
      • Reviews
        • Status – Good, Incomplete documentation, etc.
        • Rich text notes
        • Multiple reviews per case
        • Response to review by original SPI
      • Search
        • Criteria includes
    • Comments
      • Records time and date automatically
      • Rich text
      • Records SPI
      • Follow up
      • Type of consult
      • Consultant name
    • Substances
      • Substance Name Suggestion
      • Fuzzy Substance Name Search
      • Calculate mg/kg
      • Multiple substance name provider support
      • Unknown Substance Entry directly from search
      • Unknown substance usage report
      • Fields Collected
        • Substance name
        • Search Term(s)
        • Substance Product Identifier
        • Substance Generic (Medicinal) Identifier
        • Quantity
        • Routes
        • Multi-dose Time of exposure tracking
        • Owner
        • Substance Order
    • Therapies
      • Multiple Selection
      • Grouped by classification
      • Recommended
      • Performed
    • Effects
      • Multiple Selection
      • Related or not to current complaint
    • Treatments
      • Multiple Selection
    • Scenarios
      • Multiple Selection
      • Grouped by Type
    • Labs
      • Unlimited Lab tests
      • Vital Signs
      • Labs tests grouped by type
      • Lab test results
        • Numeric value
        • Not done
        • Pending
        • N/A
        • Positive
        • Negative
        • Normal
    • Reviews & Responses
      • Status options
      • Rich text notes
      • Multiple reviews per case
      • Response to review by original SPI
      • Case Validation
        • Checks for proper values on demand
        • Optional or Required
        • Required validation must pass for marking a case ‘Complete’
      • Queries – No Exposure
        • Autosave
        • Type – Drug information, public health, substance abuse etc.
        • Sub Type – Sub-Categories within Types for more detailed identification
        • Question – Caller’s Question
        • Answer – Advice given to caller
      • Recalls
        • Scheduled time settings for Recall
        • Recall notifications can be subscribed or unsubscribed to on multiple devices
        • Recall Search
      • Reviews
        • Status – Good, Incomplete documentation, etc.
        • Rich text notes
        • Multiple reviews per case
        • Response to review by original SPI
  • Profiles
    • User image
    • Name
    • E-Mail
    • Two factor authentication type
    • Theme
    • Auto refresh
  • Flexible Deployment to Public or Private Cloud
    • Azure
    • Amazon web services
    • Google Cloud Platform
    • Microsoft Server 2019
    • Microsoft SQL Server 2019
  • Any Device with a modern browser
    • Google Chrome
    • Microsoft Edge
    • Safari
    • Fire Fox
    • Opera
  • Unicode support for native languages and emoticons
  • Architecture
    • Microsoft ASP.Net
    • Angular
    • Microsoft SQL Server
  • User Management
    • Users can be added, edited, and archived
    • Users can belong to Multiple groups
    • Groups have specified permissions
  • Legacy data migration
    • Custom solutions to extract all of your case data
  • Search
    • Criteria includes
      • Case type
      • Date range
      • Status
      • Center
      • Severity
      • Management site
      • Age
      • Health Care Facility (HCF)
      • Substance
      • Outcome
  • Reporting
    • Standard Reporting
      • Case Summary Counts
      • Age distribution
      • Caller site
      • Exposure site
      • Exposure route
      • Management site
      • Poison Severity Score (PSS)
      • Exposure reason
      • Management action
      • Review status
    • Custom reports
  • Data security
    • SSL
    • Automatic backups
    • Encryption of data at rest
    • Permission based access
    • Two factor authentications
    • Password expiration
    • Self-service password reset
    • Custom security Providers